Half Hour Wait To Retrieve Cars From BrickellHouse Robotic Parking Garage, Residents Say

Residents of the 374-unit BrickellHouse condo tower are complaining about lengthy waits to retrieve their cars from the robotic parking system.

One resident told the Herald that wait times can be up to 30 minutes during peak times, and that she was concerned about losing her job. Others are turning to Uber as an alternative.

Only a small portion of the condos in the recently opened tower are occupied, and residents fear that it will only get worse as more move in. Just 125 cars are using the system on a daily basis, compared to 480 parking spots.

Robotic garages are used succesfully throughout the world. Boomerang Systems, the contractor that built the Brickell House system, has been sued by Crescent Heights over a smaller robotic garage in South Beach. That suit has been settled and the garage is not functional.

 

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Marc305
5 years ago

We showed this building to a few clients and their biggest concern was wait time to get their cars. Not one purchased a unit there, but I can see now that their concerns were valid!

Kevin
5 years ago

Wow hopefully they can tweak the system to make it more reliable.

Anonymous
5 years ago

quicker then Viceroy

Anonymous
5 years ago

More information is needed on exactly what the root cause is of long cycle times- how much time is it taking for each stage? – taking the order, fetching the car, actual elevator cycle time, etc. it could be long queues simply for lack of adequate runners/staff. Most likely a combination of all issues that will need some optimization analysis.

Anonymous
5 years ago

Could you imagine the uproar if this happens at the porsche tower.

And again this is why certain things shouldn’t be ao automated. I think car elevator are a fun speaking point but i would rather the freedom of jumping in my car and moving it rather than relying on a machine to work correctly.(Granted the car is a machine aswell)

Anonymous
5 years ago

Those at the Porsche tower won’t be slumming to a cubicle job during rush hour. I don’t think it’ll be a problem there.

Jz
5 years ago

At a present replacement value of $16,000,000, the robotic garage at Brickell House will require $533,000 per year in reserves for its eventual replacement–and that’s not adjusting for inflation. That’s about the annual insurance budget for a 400+ unit large scale high hise and a ridiculous financial burden to place on an association. If that garage doesnt work as promised, the association, developer controlled or not, has to takes its gloves off.

Anonymous
5 years ago

I would not want to buy a condo at echo or any other upcoming buildings with robotic garages even if I am not a commuter. You would think most people at brickell house would work doewntown or near brickell and wouldn’t need cars – where are all these people commuting to? Doral?

Anonymous
5 years ago

Fortunately for you Anonymous, you probably can’t afford to buy a condo at echo.

Anonymous
5 years ago

does it matter where they’re commuting to? Waiting 30 minutes to get your car in the morning is ridiculous….was the system built for people who don’t have to be anywhere at any specific time? Also, Miami isn’t a REAL walking city yet….hope that will happen sometime!

Rigo
5 years ago

Does anyone know if the wait times have improved? Last time I used the garage was back in June and my wait time was like 20 minutes during a non-peak time in the middle of the afternoon. Any updates?

Anonymous
5 years ago