Ultra Isn’t Refunding Ticketholders For 2020 Music Festival That Was Cancelled Due To Coronavirus

Ultra Music Festival was officially cancelled this year, but organizers will not be offering refunds.

Instead, ticket holders will be welcomed at a future show. They must file a form choosing whether they want to attend in 2021 or 2022 within the next 30 days, according to an email sent by Ultra.

There will also be a package of benefits offered, including 50% off merchandise, discounts on attending another Ultra show elsewhere in the world, and access to a DJ performance before next year’s show.

The Herald noted that Miami commissioners have the power to cancel next year’s show if they choose to do so. The commission voted in favor of this year’s event being held (until the coronavirus pandemic became a threat), so there isn’t any reason to assume they would oppose it next year if the coronavirus threat subsides.

Coachella offered attendees a full refund after being cancelled recently due to Coronavirus, while South By Southwest said they would not refund ticketholders.

Users wrote on Reddit that they were able to file a chargeback with their credit card companies to get a refund.

 

22 Comments
most voted
newest oldest
Anonymous
6 months ago

Gene, don’t celebrate just yet. Us Ultranauts will go double crazy next year.

Anonymous
6 months ago

Wow. Didn’t realize I was this popular. This is what happens when unscrupulous promoters are in charge of an event. A lot can change by next year. Remember Fyre Fest.

Anonymous
6 months ago

Fyre fest was done by rookies. Ultra has been successfully throwing music festivals for 2 decades even during the great recession. They didn’t do too bad last year considering they only had a few months to prepare thanks to you Loco Joe. A lot can change in a year, such as an economic downturn forcing the City of Miami to host even more big events to stimulate the local economy.

Anonymous
6 months ago

I smell a big class action lawsuit…

mickey.mouse
6 months ago

forget ultra, the whole state of florida is fkd with this corona thing… cruises are done for a long time and so is disney. I would not want to be a seller in this market, and its way too early to be buying in miami right now.

Anonymous
6 months ago

I agree, prices in Miami are going to keep falling.

Anonymous
6 months ago

You want to be a short on those stocks! Making a fortune those days!

Anonymous
6 months ago

Too bad I used my credit card 6 months ago to buy my ticket.

Anonymous
6 months ago

Sucka…..

Azarius
6 months ago

Wonder what Rolling Loud go do?

Anonymous
6 months ago

cancel. everyone will

Anonymous
6 months ago

Is that even legal?

Anonymous
6 months ago

You needed tickets? It was already a free show if you had the pleasure of listening from condos across the street.

Anonymous
6 months ago

2020 Marks the end of Ultra as we know it.

Typical
6 months ago

Ultra refuses to give refunds for canceled event. Typical!

No refunds
5 months ago

Did Ultra pay rent to the City of Miami or did Ultra stiff the City AND keep
its customers money too?

Anonymous
6 months ago

Did the city cancel the show or did the promoter of the show ?

BlooFoxx
6 months ago

In Ohio, State Government has cancelled all sports and performances where multitudes of crowds would gather. Even the Dublin, Ohio St Patrick’s Day Parade where I was to perform canceled for this weekend.
The virus needs to slow down so hospitals can catch up with actual sick patients that need a room and those with symptoms to the virus won’t infiltrate and extinguish such. It’s smart what they are doing. Just staying home for now is the best option but it’s very possible to contract it and you wouldn’t even know for 4 days or more. Your body’s immune system will kick in naturally to fight it. Just be aware of your body’s needs and treat yourself as you would with a regular flu.

Anonymous
6 months ago

If it’s cancelled you win the chargeback don’t fall for this!

Creeps Much
6 months ago

Ultra promoters are trying to keep everyones money. No refunds. Shysters.

Azarius
6 months ago

Can u say Market Corrector

Anonymous
6 months ago

mean revision