Ultra Isn’t Refunding Ticketholders For 2020 Music Festival That Was Cancelled Due To Coronavirus

Ultra Music Festival was officially cancelled this year, but organizers will not be offering refunds.

Instead, ticket holders will be welcomed at a future show. They must file a form choosing whether they want to attend in 2021 or 2022 within the next 30 days, according to an email sent by Ultra.

There will also be a package of benefits offered, including 50% off merchandise, discounts on attending another Ultra show elsewhere in the world, and access to a DJ performance before next year’s show.

The Herald noted that Miami commissioners have the power to cancel next year’s show if they choose to do so. The commission voted in favor of this year’s event being held (until the coronavirus pandemic became a threat), so there isn’t any reason to assume they would oppose it next year if the coronavirus threat subsides.

Coachella offered attendees a full refund after being cancelled recently due to Coronavirus, while South By Southwest said they would not refund ticketholders.

Users wrote on Reddit that they were able to file a chargeback with their credit card companies to get a refund.